• Hotel front desk manager
  • Location
    969 Alder Street, Campbell River, BC| British Columbia
  • Job ID
    16144
  • Views
    435
  • Date Posted
    04-11-2021
  • Expiry Date
    03-05-2022
  • Type of Job
    Full Time
  • Salary
    CAD 30
  • Min. Experience
    2 years to less than 3 years
  • Min. Education
    Bachelor's degree
Job Details
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

This group performs some or all of the following duties:
Develop, implement and evaluate policies and procedures for the operation of the department or establishment
Prepare budgets and monitor revenues and expenses
Participate in the development of pricing and promotional strategies
Negotiate with suppliers for the provision of materials and supplies
Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
Recruit and supervise staff, oversee training and set work schedules
Resolve customer complaints.
Job Description
Languages
English

Education
Bachelor's degree

Experience
2 years to less than 3 years

Ability to Supervise
11-15 people

Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail

Personal Suitability
Effective interpersonal skills, Team player, Client focus, Flexibility

Additional Skills
Recruit and hire staff, Supervise staff, Perform front desk duties

Business Equipment and Computer Applications
MS Outlook, MS Office

Specific Skills
Develop and implement policies and procedures for daily operations, Enforce policies and procedures, Establish work schedules, Assist clients/guests with special needs, Address customers' complaints or concerns

Work Setting
Hotel, motel, resort

How to apply
By email
hamilton@wlconsultants.ca