Job Details
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.
This group performs some or all of the following duties:
Develop, implement and evaluate policies and procedures for the operation of the department or establishment
Prepare budgets and monitor revenues and expenses
Participate in the development of pricing and promotional strategies
Negotiate with suppliers for the provision of materials and supplies
Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
Recruit and supervise staff, oversee training and set work schedules
Resolve customer complaints.
Job Description
Languages
English
Education
Bachelor's degree
Experience
2 years to less than 3 years
Ability to Supervise
11-15 people
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail
Personal Suitability
Effective interpersonal skills, Team player, Client focus, Flexibility
Additional Skills
Recruit and hire staff, Supervise staff, Perform front desk duties
Business Equipment and Computer Applications
MS Outlook, MS Office
Specific Skills
Develop and implement policies and procedures for daily operations, Enforce policies and procedures, Establish work schedules, Assist clients/guests with special needs, Address customers' complaints or concerns
Work Setting
Hotel, motel, resort
How to apply
By email
hamilton@wlconsultants.ca