Job Details
Retail sales supervisors supervise and co-ordinate the activities of workers in the following unit groups: Retail salespersons (6421), Cashiers (6611), Store shelf stockers, clerks and order fillers (6622) and Other sales related occupations (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.
This group performs some or all of the following duties:
Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments and the return of merchandise
Resolve issues that may arise, including customer requests, complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff and monitor and report on performance
Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
May perform the same duties as workers supervised
May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
Job Description
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Specific Skills
Assign sales workers to duties, Authorize return of merchandise, Sell merchandise, Prepare reports on sales volumes, merchandising and personnel matters, Resolve problems that arise, such as customer complaints and supply shortages, Organize and maintain inventory, Supervise and co-ordinate activities of workers
How to apply
By email
empower@wlconsultants.ca