Job Details

Title:Technical Support Supervisor

Employer: One Solution Consultancy Services
1223 37A AVE NW, Edmonton, AB, T6T 0G3

Wages: $30.00/hour

Vacancies: 2 vacancies

Joining: As soon as possible

Employment type: Permanent employment, Full time
35 to 40 hours /week

Employment conditions: Morning, Day
How to apply
By email
onesolutionjobscanada@gmail.com
Who can apply to this job?
The employer accepts applications from:
• Canadian citizens and permanent residents of Canada.
• Other candidates with or without a valid Canadian work permit.

Job Description

Job requirements
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
2 years to less than 3 years
Work setting
Consulting firm
Personal suitability
Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player
Tasks
Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
1 to 2 people
Transportation/travel information
Willing to travel, Public transportation is available
Work conditions and physical capabilities
Attention to detail