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Supervisor, Japanese Ramen restaurant
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Location
515 Bloor Street West, Toronto, ON| Ontario
Santouka Kamei Canada Foods Ltd. (operating as; Hokkaido Ramen Santouka) at 515 Bloor Street West, Toronto Ontario is looking for a Supervisor, Japanese Ramen restaurant for a salary of; $15.50 per hour for 37.5 hours per week.
Qualifications;
- Minimum of one year of supervisory restaurant experience is required
- Must have excellent customer service, organizational and communication skills
- Must be able to work evenings, weekends and overtime as assigned
- Must be able to work well in a fast-paced environment
- Completion of secondary (high) school is required
- Proficient in oral and written English is required
We invite qualified candidates who are; new immigrants, youth and indigenous people to also apply.
To
apply for this position, please send your resume to; 2057torontooffice@gmail.com
Job Duties
· Supervise servers to ensure that all Hokkaido Ramen Santouka service standards and steps are met through all customer interactions.
· Assist the Manager in interviewing and selecting staff.
· Train new employees and ensure that all steps of service as outlined in Hokkaido Ramen Santouka training manuals are followed on a daily basis.
· Analyze staff evaluations and feedback to improve the customer’s experience.
· Schedule shifts for staff according to the company’s guidelines.
· In conjunction with the manager constantly monitor the quality and presentation of all food items, liaising with Chefs to ensure the same.
· Maintain cleanliness of all outlets on a daily basis.
· Monitor inventory reports and place orders when required.
· Respond to customer complaints tactfully and professionally, and report to the Manager.
· Complete all necessary daily reports at the end of each shift.
· Work in any area requiring additional staffing.
· In the absence of the Manager carry out the daily operation of the restaurant.
· Any other duties requested by the Manager.