Job Details

• 5 Elements Espresso is a boutique Italian-inspired café located on Avenue Road, at the heart of the glamorous neighborhood of Yorkville. The owners have rebranded the space with a fresh look, complete with three levels of seating, plenty of snacks and lunch items along with a variety of caffeine beverages. This dynamic café is now recruiting a new member to join the team as Food Service Supervisor. His or her duties include but not limited to:
• Supervise baristas and other floor staff in preparation of beverages, snacks and lunch items
• Recruit baristas and other staff, train new employees in using coffee blender, grinder, espresso machine, snack counter, and refrigerator unit
• Schedule, and supervise baristas to ensure optimum staffing patterns for the café.
• Maintain cleanliness of coffee service area of the store, sets up and maintains displays in coffee area.
• Ensure the quality of beverages, food and service standard
• Check inventory, estimate stocks and manage restock of the counter
• Review the performance of baristas and other floor staff and report to the owner
• Deal with customer complains and resolve service related issues
• Must able to perform the duties as baristas and other food service staff

Job Description

The suitable candidates must have

Completion of Secondary Education

Over 2 years of experience in food service industry

Specific Skills

Supervise and co-ordinate activities of staff who prepare and portion food; Supervise and check assembly of trays; Prepare and submit reports; Maintain records of stock, repairs, sales and wastage; Establish work schedules; Estimate and order ingredients and supplies; Ensure food service and quality control; Must have knowledge of the establishment's culinary genres

Additional Skills

Address customers' complaints or concerns; Train staff in job duties, sanitation and safety procedures; Prepare budget and cost estimates; Establish methods to meet work schedules; Hire food service staff

Workers Supervised

Food service counter attendants and food preparers; Food and beverage servers

Work Conditions and Physical Capabilities

Fast-paced environment; Standing for extended periods; Walking; Tight deadlines

Ability to Supervise

3-4 people

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus

Please send the resume to 5elementstaff@gmail.com. Only the selected candidate will be contacted for interview.